Reporting problems with our products

We want you to have a trouble free Tacpac experience and are keen to resolve any issues you may be having as soon as possible.

Before you fill in the form to the right, please take a moment to make sure the following have been checked:

  • You are online and have a good connection
  • You have the correct username and password (unless this is the issue you are reporting)
  • You are not being restricted by any security software (which sometimesĀ happens in schools and offices)

Repair form

Please fill in this form below and we will get back to you as soon as possible