Terms and conditions for training courses

How to book
You can book online at Tacpac Training – Tacpac

Booking confirmation
Once we have processed your booking, we will send you a confirmation email with an electronic invoice.  Booking a place on a training course is an agreement to meet the financial obligations of the training fee.

Your place is guaranteed once payment has been received.

Payment must be made at point of purchase.

No TACPAC Ltd training courses listed in the programme are subject to VAT at the current rate. Course fees include tuition on the day/days. You are expected to have access to at least one TACPAC Set. You are expected to have completed Day 1 (ESSENTIAL) before registering for Day 2 (ADVANCED)

Special requirements
TACPAC Ltd will make every effort to accommodate special requirements that have been notified in advance on the booking form.

Joining instructions
Joining instructions including outline of the day, venue details, map and local hotels details will be issued approximately two to four weeks prior to the course. If you have not received your joining instructions five days prior to the training course, please call 01865 772213. TACPAC Ltd will not be held responsible for non-receipt of joining instructions and refunds will not be issued under such circumstances.

Course transfers
There is no charge for transferring your booking to the same course on an alternative date provided you notify Tacpac Ltd in writing up to 21 days before the start and if there is availability, or if there is an emergency and you have to transfer due to something beyond your control. No refund will be made in the event of a transfer. No more than one transfer will be allowed. Requests to transfer a course must be made in writing and can be sent by email to training@tacpac.co.uk

Cancelling your place
If you withdraw for whatever reason within the 28 day period, the full fee will remain payable even if you are unable to nominate a substitute attendee. Substitutions should be received by TACPAC Ltd at least 24 hours prior to the course start date.

If you fail to attend the course on which you are booked without giving prior notice to Tacpac Ltd, we will be unable to refund the course fees or offer a transfer.

Cancellation by TACPAC Ltd
Where circumstances dictate, TACPAC Ltd reserves the right to alter published programmes, trainers, fees or venues without prior notice. In the event of a course being cancelled, a refund of the course fee will be made but no compensation will be paid for any additional costs incurred.

Details of the specific venue will be sent in the joining instructions for all training courses.

Dress code
There is no dress code; however, most participants choose to wear casual clothing. Due to variable temperatures of air conditioned rooms, layers are advised.

TACPAC does not take any responsibility for any actions which go beyond the training received on the day. TACPAC is not liable for the inaccurate or inappropriate use of any third party items used in the training.

Prevailing terms and conditions Please note that this and all other TACPAC Ltd pre-contractual documentation shall not constitute an offer. All services provided by TACPAC Ltd are on the basis of TACPAC Ltd terms and conditions (TACPAC Ltd Terms) and if you wish to engage any TACPAC Ltd services we shall only provide them if you accept the TACPAC Ltd Terms. If you offer to engage TACPAC Ltd on your own terms and conditions then we shall only accept your offer on the TACPAC Ltd Terms.

What the training permits you to do:

You are only permitted to be a giver of TACPAC sessions to the receivers under your care, and to show those in your working group, how to use TACPAC for the purposes of that group only.

You are not permitted to formally train anyone in the use or charge for the use of TACPAC, regardless of whether or not you have completed either or both of the days’ trainings. You do not have the right to train. TACPAC Ltd reserves the right to train the trainers. You do not have training rights.


You acknowledge that all intellectual property rights in the Training Materials and the Documentation anywhere in the world belong to the TACPAC Ltd, that rights in the Training Materials and the Documentation are licensed (not sold) to you, and that you have no rights in, or to, the Training Materials or the Documentation other than the right to use them in accordance with the terms of this Licence.


These terms of use are governed by the laws of England and Wales.