FAQs Archive - Tacpac

Q: What login details do I use for the new app

Once your app has been updated, you will need to login with the same email and new password you have used for the new website. Your old username/password combination will not work.

Q: How do I update my app?

We will give full instructions for both Apple and Android shortly

Q: I can't remember the email I used

The best way is to have a look before we switch over in January! If it is too late to do this, please contact us giving your full name and organisation (school)

Q: I can't remember my username or password

Password You won't need to remember your old password, you just need to enter your email address associated with your TACPAC account and create a new password. Username You won't need to remember your old username, you just need to enter your email address associated with your TACPAC account

Q: Is the TACPAC music important?

Yes it has been specially composed. You can’t use any music. The whole point of Tacpac is the alignment of the sensory languages of Touch and Music. (meaning of alignment: makes a balanced and supportive relationship of these two elements to make each one clear, utilised, emphasised and understood. The one needs the other for either to proceed.) The music has been composed to be aligned with the texture of the objects. If you use different music, there is no alignment with the touch, and therefore the whole reason for doing a Tacpac session is null and void. You will be doing something – but it won’t be a Tacpac session, with its benefits, insights and communication. Remember Tacpac is about communication, use it to communicate, and you’ll be surprised what it holds for you and your partner. Come on a training to learn how this works.

Q: What is the methodology behind TACPAC?

TACPAC has a unique contextual framework, following a coherent and logical scheme of work which guides the practise and choices the TACPAC practitioner makes during planning, executing and assessing their practise. The unique framework is based on aligning two sensory languages, and learning to communicate through this new language forged by the partnership. The logical rules and laws of music are combined with the equally logical, instinctive rules and laws of touch to form a methodology which is easy to understand, and is inviting to use since it is familiar to us all. The specific procedures and techniques lend themselves to further research.

Q: How does TACPAC help to Sensory Processing?

TACPAC is a sensory communication resource, and as such, the only processing done in a session is sensory. TACPAC works in a partnership of two people of equal status, and these 2 people learn each other’s sensory likes and dislikes, so that communication can be equal and effective. The TACPAC giver will understand that good processing takes place with no distractions, with a reliable and predictable partner, and with the close alignment of the touch to the music. This way sensory processing benefits from seeing, hearing and feeling one message which can then go from giver to receiver.

Q: My password hasn’t arrived

Make sure you check your junk mail folder and also add Tacpac to your list of ‘safe’ contacts on your email account. If you still can’t find your password email, please get in touch with office@tacpac.co.uk for a new password. Please note, only the account holder can request a new password.

Q: Can I pay by card over the phone?

Unfortunately we do not take payment over the phone. There are three methods of payment – paypal, cheque or bank transfer. You choose the one you want at the checkout on the website. If you choose cheque or bank transfer, you’ll get an invoice by email and you’ll be able to log in and access your Tacpac sets after we receive your payment. Please remember to quote your invoice number or order number on all payments so that we can match it up with your order quickly.

I found the training was delivered well and matched my school’s cohort very well. It was thought provoking and gave me many ideas on how this can be rolled out and introduced. It also enabled me to get a clearer idea around the intent and the purpose of TAC PAC as a communication strategy and how this can be explained to outside agencies such as ofsted.

Cheryl Louis, Treehouse School

I thoroughly enjoyed the whole training day from start to finish. Vanessa was an amazing instructor and pitched the course well with both theory and practical. She was extremely helpful in answering questions relating to my context and I can’t thank her enough. I feel confident in taking this intervention forward in my class of complex P1 learners.

Charlotte Johnstone Teacher Park School

It was really informative. I would encourage parents and other professional to go through Tac Pac training. Found it really innovative. Most surprising fact that it can be done with household simple stuff and doesn’t need to be expensive, very much handy and easy to use for parents/other caregiver and professionals.

Online Training Delegate,

The learning of the importance of the beat and uncovering some of the myths that we had previously been doing in our school so now they can be corrected. I feel I can relay the appropriate content learnt to other staff within my setting now.

Eimear Corrigan, Teacher,, Palmerstone School, Liverpool

I have been working with children with special needs for the past seven years. I have been amazed at the transformation in children who have been exposed to Tacpac. As there are no trainers that I know of in the Perth area, I am interested in becoming a trainer to enable more children to reap the benefits of this wonderful program.

SEN teacher

Hilary, You have given much joy to many with your creation of Tacpac. You really have made a difference to the lives of many children and their families.

Sue Murray,BLENNZ School, New Zealand

Well delivered. I like that even though this training was virtual it still felt very interactive and a safe place to ask questions and have discussions. I do feel like I have the knowledge and skills to begin TACPAC ‘properly’ now (or at least after a few more practice sessions on my niece). Thank you very much.

Emily Parham, Speech & Language Therapist, OXLEAS

The activities were brilliant for being able to practise the movements to the music in a supportive environment. There was no part of the course that I didn’t enjoy and from which I didn’t learn. Although I have used TACPAC before, I hadn’t considered the importance of unknown music without any connotations attached to it for the receiver. This now makes perfect sense and was a revelation!

Ashley Chambers, Portage Practitioner, Kent

Great working with you all

Dom Knight, Oxfordshire Web Services

I messaged my manager during the break to tell her how amazing the training course is; I didn’t expect it to go into as much detail as it did. I liked how the course went into detail about the function of the Limbic System in relation to behaviour and response. I now want to do more research into the physiological aspects of behaviour in Autism to work on positive behaviour support within our homes

Tracey Hamilton, Homes Manager , Albrighton Care

Communication through touch and music

office@tacpac.co.uk | +44 1865 772 213

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