Getting Ready2024-04-20T08:56:22+00:00

We have updated our website and app

  • Our shop needed updating

    Our shop and your account needed to be much easier to use

  • Our app

    Our app needed to work every time Apple or Android update their policies and requirements. To comply with the latest standards we have updated our technology to meet their high standards

  • Our training days

    We wanted your sets and training to be all in one place and easy to access

  • Multiple licences

    We want to make it much easier to share sets and resources with your colleagues

Getting Ready

What you will need to do

Starting out with TACPAC

Your Email Address

Please make a note of the email address you use for TACPAC

Click here to see where your email is in your account

Your current email address will be used when logging in and not your existing username

getting everything ready before using TACPAC

Password

When we switch over you will need to reset your password. We will send you a link to the reset page.

We would like to make the passwords stronger

The TACPAC App

Re-download the App

The new app will soon be available

To use the new app you will need to delete the current app and download the new one (please see video below)

Getting Ready Video Series

On switchover day, you will need to do the following:

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Reset password, first time access.

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I Accept

Replacing the old App with the new one

Here is a little peek of your new account area

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I Accept

Introducing your new Dashboard

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Buying multiple Sets for your Organisation

Some hopefully useful information

I can’t remember my username or password2024-09-27T10:05:08+00:00

Password

You won’t need to remember your old password, you just need to enter your email address associated with your TACPAC account and create a new password.

If you are not sure what email you used, please have a look at your email of any emails we have sent you in the past as that is the one that is on our system.

 

Username

You won’t need to remember your old username, we no longer use this. You just need to enter your email address associated with your TACPAC account

I can’t remember the email I used2024-09-27T09:57:50+00:00

If you are not sure what email you used when making your purchase please have a look in your inbox for any emails we have sent you in the past as that is the one that is on our system.

Please contact us directly on office@tacpac.co.uk if you cannot find anything.

How do I update my app?2024-09-26T10:17:47+00:00

The TACPAC app is available for both Android and Apple devices. Our apps are designed to be used when you want to play the music but don’t have internet access. They can be easily wired up to an external speaker for a high quality, digital sound.

For more information on setting up the app on your device click here

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