Assessment Tracker Privacy Policy

GDPR Privacy Policy for the Tacpac Assessment Tracker

Last updated: 27^th October 2025

Introduction

Tacpac Ltd (“we”, “our”, or “us”) operates the Tacpac Assessment Tracker (“the App”). This Privacy Policy explains how we collect, use, and protect personal data under the General Data Protection Regulation (GDPR) (EU) 2016/679 and related data protection laws.

Our App is designed for schools and educational settings to track the progress of learners (known as “Receivers”) through the Tacpac Assessment Profile, and to support educators (known as “Givers”) in managing this process.

Data Controller and Contact Information

Data Controller: Tacpac Ltd
Email: office@tacpac.co.uk
Registered Address: 19 Florence Park Road, OX4 3PJ, Oxford

If you have any questions about how we handle your data, please contact us using the email above.

Personal Data We Collect

We collect and process the following data through the Tacpac Assessment Tracker:

For Receivers (students):
- Name or unique identifier
- Progress data through the 30+ steps of the Tacpac Assessment Profile
For Givers (teachers):
- Name
- Email address
- School affiliation

We do not intentionally collect any sensitive personal data (such as medical information) beyond what is necessary for the assessment tracking process. (i.e. Notes the Giver generates)

Purpose and Legal Basis for Processing

We process personal data for the following purposes:

Purpose	Legal Basis
To manage and record Receivers’ progress through the Tacpac Assessment Profile Steps	Legitimate interest (Article 6(1)(f) GDPR) – providing the educational service
To create and manage user accounts for Givers	Contractual necessity (Article 6(1)(b) GDPR)
To communicate with schools and teachers about account and system updates	Legitimate interest
To maintain and improve the App and ensure data security	Legitimate interest

Data Storage and Security

All data is hosted securely on Knack (knack.com) servers located in Frankfurt, Germany (EU).
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

Knack acts as a Data Processor under GDPR, and Tacpac Ltd remains the Data Controller responsible for ensuring lawful processing.

Please refer to their strict GDPR policy by clicking here the following:

Knack Compliance Policy

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined above or to comply with legal obligations.
Data associated with inactive school accounts will be deleted within 12 months of account closure, unless otherwise requested by the school.

Data Sharing and Third Parties

We do not sell or share personal data with third parties for marketing.
However, we may share limited data with trusted service providers who assist in operating our systems:

Knack.com – cloud platform and database hosting (EU data centre, Frankfurt)

All third parties are bound by GDPR-compliant Data Processing Agreements (DPAs) and act only under our instructions.

Example: If we have an issue with a data record we cannot resolve ourselves, we may contact Knack.com and refer to the record in order to resolve an issue.

International Data Transfers

All data is stored within the European Union (EU).
No data is transferred outside the EU unless necessary and subject to appropriate safeguards such as Standard Contractual Clauses (SCCs).

Data Subject Rights

Under GDPR, you (or your school) have the right to:

Access your personal data
Request correction or deletion of inaccurate data
Object to or restrict processing
Request data portability
Withdraw consent (where applicable)

Requests can be made by emailing office@tacpac.co.uk. We will respond within 30 days.

Data Protection for Children

The Tacpac Assessment Tracker is designed for use by schools and educators, not directly by children. Schools act as the primary data controllers for Receivers (students) and are responsible for obtaining any necessary parental or guardian consent.

Data Breach Procedure

In the event of a personal data breach, Tacpac Ltd will notify affected schools and the relevant supervisory authority (e.g., the ICO) in accordance with Articles 33–34 of the GDPR.

Changes to This Policy

We may update this policy from time to time to reflect changes in legislation or operational practices.
We will notify customers of significant updates by email or via the App.

Complaints

If you are not satisfied with how we handle your data, you may lodge a complaint with your local data protection authority.
For the UK, this is the Information Commissioner’s Office (ICO): https://ico.org.uk/.

I found the training was delivered well and matched my school’s cohort very well. It was thought provoking and gave me many ideas on how this can be rolled out and introduced. It also enabled me to get a clearer idea around the intent and the purpose of TAC PAC as a communication strategy and how this can be explained to outside agencies such as ofsted.

Cheryl Louis, Treehouse School

I thoroughly enjoyed the whole training day from start to finish. Vanessa was an amazing instructor and pitched the course well with both theory and practical. She was extremely helpful in answering questions relating to my context and I can’t thank her enough. I feel confident in taking this intervention forward in my class of complex P1 learners.

Charlotte Johnstone Teacher Park School

It was really informative. I would encourage parents and other professional to go through Tac Pac training. Found it really innovative. Most surprising fact that it can be done with household simple stuff and doesn’t need to be expensive, very much handy and easy to use for parents/other caregiver and professionals.

Online Training Delegate,

The learning of the importance of the beat and uncovering some of the myths that we had previously been doing in our school so now they can be corrected. I feel I can relay the appropriate content learnt to other staff within my setting now.

Eimear Corrigan, Teacher,, Palmerstone School, Liverpool

I have been working with children with special needs for the past seven years. I have been amazed at the transformation in children who have been exposed to Tacpac. As there are no trainers that I know of in the Perth area, I am interested in becoming a trainer to enable more children to reap the benefits of this wonderful program.

SEN teacher

Hilary, You have given much joy to many with your creation of Tacpac. You really have made a difference to the lives of many children and their families.

Sue Murray,BLENNZ School, New Zealand

Well delivered. I like that even though this training was virtual it still felt very interactive and a safe place to ask questions and have discussions. I do feel like I have the knowledge and skills to begin TACPAC ‘properly’ now (or at least after a few more practice sessions on my niece). Thank you very much.

Emily Parham, Speech & Language Therapist, OXLEAS

The activities were brilliant for being able to practise the movements to the music in a supportive environment. There was no part of the course that I didn’t enjoy and from which I didn’t learn. Although I have used TACPAC before, I hadn’t considered the importance of unknown music without any connotations attached to it for the receiver. This now makes perfect sense and was a revelation!

Ashley Chambers, Portage Practitioner, Kent

Great working with you all

Dom Knight, Oxfordshire Web Services

I messaged my manager during the break to tell her how amazing the training course is; I didn’t expect it to go into as much detail as it did. I liked how the course went into detail about the function of the Limbic System in relation to behaviour and response. I now want to do more research into the physiological aspects of behaviour in Autism to work on positive behaviour support within our homes

Tracey Hamilton, Homes Manager , Albrighton Care