Welcome2026-02-04T11:23:09+00:00

Welcome to your TACPAC journey

Welcome to TACPAC, here is everything you need to get started on your TACPAC journey

Your account status at the start

If you have paid online for immediate access, we send you 3 emails:

  1. TACPAC Account has been created
  2. Order Details
  3. Confirm your email.

The TACPAC system should already have logged you in using your email and password you gave. You shouldn’t need to confirm your email address but there is no harm in doing so.

If you have paid by bank transfer/BACS then when we receive the payment your account will become active and you will receive our welcome email. You will then be able to login using your email and the password you gave when you registered/bought your sets.

If you can’t login:

  1. Your username is the email you used when registering/buying sets
  2. Click on My Account(which takes you to the login screen) and select “Forgotten Password”

  1. Click on My Account(which takes you to the login screen if not logged in)
  2. Dashboard will be selected automatically
  3. Click your chosen Set
  4. Go to each Activitiy

Great, so what’s next?

It is a good idea to use the app as the music is then available anywhere.

  1. Download the app
  2. Login using your email and password (you do need to be online for this step)
  3. Wait while it syncs with your account

App Store: https://apps.apple.com/gb/app/tacpac/id1216661924

Android: https://play.google.com/store/apps/details?id=com.yarillo.tacpac&pcampaignid=web_share

For more info on the app, please click here

To watch your videos including ‘Setting up your room”, view your sets from your Dashboard.

  1. Click on My Account(which takes you to the login screen if not logged in)
  2. Click your chosen Set
  3. Watch the Setting up your room video

Don’t forget your Do Not Disturb sign!

Click here if you want to print one out

Videos

To watch your videos for each Set activity:

  1. Click on My Account(which takes you to the login screen if not logged in)
  2. Click your chosen Set
  3. Go to each Activitiy
  4. Watch the helpful videos

Out with the old!

We no longer send resources to you by post (since 2015), everything is available from your website account dashboard and the App

The Tacpac 5 Golden Rules

If you have purchased Sets and Training, the Essential day course goes into great detail so you can use TACPAC more effectively.But for everyone these Golden Rules apply!

Please click each rule

Stick to the beat. Align your touch.

Keep the body patterning the same

Keep to the same room, same time of day, same Giver/Receiver partnership as far as is practically possible.

Put your Do Not Disturb sign on the door – TACPAC Session in Progress.

Prepare the TACPAC environment consistently to cue your Receiver in. (Please watch “Setting up your room” video in your chosen Set)

Why you may experience a device being logged out

Only one device can use one account at a time. If you have multiple people wanting to use your account, get in touch.

FAQs

Please find below some common questions at the start of the TACPAC journey

What is body patterning?2026-03-04T11:13:16+00:00

Body patterning is the process of tracing a route around the receiver’s body that can be repeated again and again, until the route itself is predictable and the receiver can anticipate both when and where they will be touched during the session. Body patterning is extremely important when delivering TACPAC with our Receivers.

Find out more by reading the following blog https://tacpac.co.uk/news/the-power-of-predictability-small-body-patterning/

 

Download your own body pattern template for use in your TACPAC sessions

How do I update my app?2026-01-26T08:21:48+00:00

The TACPAC app is available for both Android and Apple devices. Our apps are designed to be used when you want to play the music but don’t have internet access. They can be easily wired up to an external speaker for a high quality, digital sound.

For more information on setting up the app on your device click here

I can’t remember the email I used2026-01-26T08:22:37+00:00

If you are not sure what email you used when making your purchase please have a look in your inbox for any emails we have sent you in the past as that is the one that is on our system.

Please contact us directly on office@tacpac.co.uk if you cannot find anything.

I can’t remember my username or password2026-02-02T12:05:30+00:00

Password

You won’t need to remember your old password (pre 2023), you just need to enter your email address associated with your TACPAC account and create a new password.

If you are not sure what email you used, please have a look at your email of any emails we have sent you in the past as that is the one that is on our system.

Reset password:

  1. Click on My Account(which takes you to the login screen if not logged in) and select “Forgotten password”.

Username

You won’t need to remember your old username, we no longer use this. You just need to enter your email address associated with your TACPAC account

Is the TACPAC music important?2026-02-04T12:33:54+00:00

Yes it has been specially composed. You can’t use any music. The whole point of TACPAC is the alignment of the sensory languages of Touch and Music.  (meaning  of alignment: makes a  balanced and supportive relationship of these two elements to make each one clear, utilised, emphasised and understood. The one needs the other for either to proceed.)

The music has been composed to be aligned with the texture of the objects.

If you use different music, there is no alignment with the touch, and therefore the whole reason for doing a TACPAC session is null and void. You will be doing something – but it won’t be a TACPAC session, with its benefits, insights and communication. Remember TACPAC is about communication, use it to communicate, and you’ll be surprised what it holds for you and your partner. Come on a training to learn how this works.

Have a read of our blog on the TACPAC music here

What is the methodology behind TACPAC?2026-01-26T08:24:11+00:00

TACPAC has a unique contextual framework, following a coherent and logical scheme of work which guides the practise and choices the TACPAC practitioner makes during planning, executing and assessing their practise. The unique framework is based on aligning two sensory languages, and learning to communicate through this new language forged by the partnership. The logical rules and laws of music are combined with the equally logical, instinctive  rules and laws of touch to form a methodology which is easy to understand, and is inviting to use since it is familiar to us all. The specific procedures and techniques lend themselves to further research.

My password hasn’t arrived2026-01-23T10:58:10+00:00

Make sure you check your junk mail folder and also add TACPAC to your list of ‘safe’ contacts on your email account. If you still can’t find your password email, please get in touch with office@tacpac.co.uk for a new password. Please note, only the account holder can request a new password.

Alternatively, you can request a password reset link to be sent to you by clicking here – https://hub.tacpac.co.uk/login/

I can’t log in to my account, what’s gone wrong?2026-01-12T17:35:30+00:00

There could be a number of different problems causing this. Please email us on office@tacpac.co.uk with details including the registered email address on the account, whether you are trying to access your account on the website or the app, and whether this has happened before.

Can I use TACPAC without the internet?2026-01-26T08:25:43+00:00

Yes, you just need to download the app onto a phone or tablet and log in, once only, to play all of the TACPAC music tracks without an internet connection.

My TACPAC resource hasn’t arrived?2026-01-12T17:35:30+00:00

TACPAC is an electronic product which means that you don’t get anything in the post. Once you’ve placed your order and created your account, you’ll get a confirmation email. You can then login to your account with your registered email and password created at the time of purchase. If you have forgotten your password, you can request a reset link to be emailed to you here – https://hub.tacpac.co.uk/login/

Your TACPAC Sets will be visible in your account, once payment has been received.

Any questions, please contact us on office@tacpac.co.uk

Can I download the music?2026-01-26T08:25:17+00:00

No you can not download the TACPAC music. You can use our app on a phone or tablet and this enables you to play the music without an internet connection.

How many devices can I log in on?2026-02-04T12:33:22+00:00

You can only use one device at any one time per account. So by logging in to your app on your phone will log you out of your app on your iPad or other device.

LET’S GET STARTED!

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